Q. What is physical therapy?
Physical therapy, also known as physiotherapy, is a licensed health care profession that focuses on the treatment of musculoskeletal as well as neurological conditions. Physiotherapy treatment includes therapeutic exercise, manual therapy and massages, as well as the use of modalities (heat, cold, electrical stimulation, ultrasound, etc.). The treatment is dedicated toward returning the patient to their former level of function.
Q. What conditions can be treated with physical therapy?
Most musculoskeletal and neurological conditions can be treated through physiotherapy or physical therapy that includes total joint replacements, sprains or strains, pains, fractures, Parkinson's disease and strokes. For further queries, please feel free to call us to find out if we can treat your condition.
Q. Do I need a physician's referral for physical therapy?
Yes and no. As Florida is a direct access state, a referral is not required with certain insurance providers. However, a number of insurance companies require a referral before services can be authorized. Call us for more details.
Q. Can I choose my physical therapy clinic?
Yes, as a patient you have the right to request the physical therapy clinic of your choice. However, choosing a physical therapy clinic of your choice depends on your insurance due to the fact that some insurance policies are only accepted by certain clinics. If your physician is unacquainted with our facility, you can recommend them to contact our facility and find out more about the services we provide.
Q. Will my insurance cover physical therapy services?
We accept most insurance providers. Prior to your first visit at Advanced Therapy Concepts, we will ensure that we are in your network, and we will call your insurance provider to verify your benefits. In some cases, your insurance will cover certain amount of visits and inform us if there is a co-pay associated with your plan. Contact our billing department at 954-616-1670 for further questions.
Q. How do I schedule my appointment?
Call us at 954-616-1670, and we’ll schedule a time for your initial visit. When the physicians fax us the referral, we’ll contact you to schedule your initial visit.
Q. What if I need to cancel or reschedule my appointment?
An appointment means that we have reserved that time especially for you. If you need to cancel or reschedule your appointment, please give us at least a 24-hour notice so that another patient may be treated at that time.
Q. What should I bring to my first visit?
Bring your insurance card and picture ID or driver's license. Get any operative, MRI, or X-ray reports that might be of help in your care. Inform us about any drug allergies you have. We also recommend you to bring your medication list at the time of your initial visit.
Q. What should I wear to physical therapy?
In general, wear comfortable clothing that allows you to move around. We provide a gown to maintain your modesty if you’re experiencing an upper body problem (cervical, shoulder, or upper back). If the problem is in the lower extremities or the lower back area, shorts are recommended to allow easier access to the area.
Q. What should I expect on my first visit?
Your first visit is the initial evaluation. During this visit, your physical therapist will screen you to understand the history of your condition and then order certain tests and measurements to determine your impairment. Based on this data, your therapist will make a clinical judgment of your diagnosis and prognosis. A specific treatment will be formulated by your therapist with the plan to resolve the problems identified. Your treatment shall begin on your initial visit.
Q. How long will my visit last?
Your initial visit will last approximately 1 hour. Arrive 15 minutes prior to your scheduled appointment to finish the paperwork. After the initial evaluation, treatment sessions typically last for 45-60 minutes depending on you and your diagnosis.
Q. How many sessions will I need?
Typically, you’ll be undergoing 12 sessions. However, your therapist will set the number of sessions for you depending on your diagnosis and cooperation toward the treatment.
Q. Do I need to attend all of my sessions?
Yes! Our physical therapists work with you to develop a "game plan" that best fits your needs. To get back to your prior level of functioning and prevent further injuries, you need to attend all the sessions. Incomplete treatment will keep you from recovering fully and getting stronger.
Q. How is my progress measured?
You’ll be continuously assessed by your therapist during each session and your progress will be quantified. Inform your therapist of any physician appointments so that we can send a progress note to your physician.
Q. Why do I have different charges for each of my physical therapy visits?
Physical therapy bills depend on visits to different doctors. Instead of billing one code for the entire visit, we bill for each procedure performed and for the duration of each procedure. This means that you would see 4 or 5 different lines of billed codes on your insurance benefits. At Advanced Therapy Concepts, we take our billing very seriously. We have an in-house audit department that verifies each and every billed procedure on a daily basis to ensure that no charges are sent without being verified. If you feel that we have made an error with your billing, please feel free to contact our billing department at 954-616-1670.
Q. What is my responsibility to physical therapy?
Physical therapy requires your co-participation with your therapist. In addition to the exercises done during the sessions, you have to follow the home exercise program as instructed by your therapist. The home exercise program is important and aids in your speedy recovery.
Q. Will the therapy hurt?
You may experience some muscle soreness. Experiencing soreness doesn’t mean that your condition has worsened. The objective is to make your rehabilitation as comfortable as possible.